iMIS 15 Functional Areas

iMIS allows you to manage your people, resources and operations by giving you the tools you need to manage your data. Whether you're trying to manage your constituents' data, advocate for constituents, raise funds, or sell your latest publications, iMIS is up to the challenge - anytime, and anywhere.

The following functional areas of iMIS not only represent traditional business areas which support elements essential to non-profit organizations, but also encapsulate strategies to maintain continued relevancy with their constituents, drive innovation through additional service offerings, and reinforce organization-constituent loyalty.

Relationship Management

Every touch point constituents have with your organization brings a new opportunity to learn more about them and deliver value-added services that heighten their experience with you. iMIS provides you with a comprehensive, 360 degree view of your constituent lifecycle - one which understands the importance of the critical connection between you and your constituents.

Commerce

In an environment where the provision and delivery of real-time services are a standard expectation, the processing and handling of transactions quickly and efficiently is a necessity. As the driver of so many interactions between an organization and its constituents, iMIS's commerce applications are designed to efficiently and effectively manage those interactions so that you can focus on developing programs that leverage that data.

Business Intelligence

Interpreting the data you've collected is critical in strategic planning. Without the right set of tools to analyze demographic and psychographic data, it's impossible to create programs that leverage specific features and elements that your constituents are looking for. iMIS gives you the tools to work with your data so that you can deliver targeted marketing, manage business process optimization, risk management, resource planning, opportunity recognition, and implement performance improvements.

Marketing and Communications

In an increasingly competitive environment, getting the right message to the right person is critical for any organization. Having the ability to craft articulate messages and targeted campaigns requires a sophisticated understanding of core demographic information and delivery mechanisms. iMIS gives you a comprehensive set of tools so that you can develop the right marketing mix to engage, convert and retain your constituents.

System Architecture

iMIS 15 is built from a core set of tools that gives you the self-sufficiency and flexibility to configure the system to meet your changing needs.